FAQ

𝗚𝗲𝗻𝗲𝗿𝗮𝗹

  • 𝗔𝗿𝗲 𝗧𝗵𝗲 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝘀 𝗢𝗳𝗳𝗶𝗰𝗶𝗮𝗹𝗹𝘆 𝗟𝗶𝗰𝗲𝗻𝘀𝗲𝗱?

    Yes Everything Is Bought From Offical Distributor For Each Brand

  • 𝗪𝗵𝘆 𝗦𝗵𝗼𝘂𝗹𝗱 𝗜 𝗕𝘂𝘆 𝗙𝗿𝗼𝗺 𝗬𝗼𝘂?

    We Aim to Be the Most Affordable While Offering The Premium Brand Feel

  • 𝗪𝗵𝘆 𝗜𝘀 𝗠𝘆 𝗢𝗿𝗱𝗲𝗿 𝗨𝗻𝗳𝘂𝗹𝗳𝗶𝗹𝗹𝗲𝗱?

    This Is Your Order Status Until Your Order Is Dispatch Including a Tracking Number
    You Will Receive Email Or Text With Your Tracking & Your Order Will Be Fulfilled

  • 𝗪𝗵𝗮𝘁 𝗣𝗮𝘆𝗺𝗲𝗻𝘁 𝗠𝗲𝘁𝗵𝗼𝗱𝘀 𝗗𝗼 𝗬𝗼𝘂 𝗔𝗰𝗰𝗲𝗽𝘁?

    We Accept All Major Debit/ Credit Cards
    We Also Accept Apple/Google Pay & Paypal

𝗦𝗵𝗶𝗽𝗽𝗶𝗻𝗴 / 𝗥𝗲𝘁𝘂𝗿𝗻

  • 𝗜𝘁𝗲𝗺 𝗔𝗿𝗿𝗶𝘃𝗲𝗱 𝗗𝗮𝗺𝗮𝗴𝗲𝗱?

    Oh No That shouldn't of happend!
    We can Either Swap the item , Partial Refund , Send Back for Full Refund

  • 𝗦𝗵𝗶𝗽𝗽𝗶𝗻𝗴 𝗖𝗼𝘀𝘁𝘀?

    Shipping Within The UK is FREE!
    We Use Royal Mail Tracked 48

  • 𝗗𝗼 𝘆𝗼𝘂 𝘀𝗵𝗶𝗽 𝗶𝗻𝘁𝗲𝗿𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹𝗹𝘆?

    Unfortunately We Don't Currently Sorry

𝗣𝗿𝗲-𝗢𝗿𝗱𝗲𝗿

  • 𝗖𝗮𝗻 𝗜 𝗖𝗮𝗻𝗰𝗲𝗹 𝗠𝘆 𝗣𝗿𝗲-𝗢𝗿𝗱𝗲𝗿?

    Yes! We Offer Free Anytime Cancellations. To Cancel Send Us A Email At support@animeemporium.co.uk And We Can Cancel Your Order For You

  • 𝗪𝗵𝗮𝘁 𝗔𝗿𝗲 𝗣𝗿𝗲-𝗢𝗿𝗱𝗲𝗿𝘀?

    Pre-Orders Are Products That Are Available To Purchase Before The Release Date

  • 𝗔𝗿𝗿𝗶𝘃𝗮𝗹 𝗗𝗮𝘁𝗲 𝗛𝗮𝘀 𝗣𝗮𝘀𝘀𝗲𝗱 𝗪𝗵𝗲𝗿𝗲 𝗜𝘀 𝗠𝘆 𝗜𝘁𝗲𝗺?

    The Arrival Date Is a Estimate Via The Manufactor & Distributor , There May Be Delays Which Increasses The Time To Arrive
    (If This Happens Infomation Will be Send Out To All Affectted Customers)

  • 𝗪𝗵𝗲𝗻 𝗗𝗼𝗲𝘀 𝗠𝘆 𝗣𝗿𝗲-𝗢𝗿𝗱𝗲𝗿 𝗥𝗲𝗹𝗲𝗮𝘀𝗲?

    Pre-Orders Release At The End Of Their Respective Months Which can be found in the Title of each Pre-Order Product

  • 𝗠𝘆 𝗣𝗿𝗲-𝗢𝗿𝗱𝗲𝗿 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗣𝗮𝗴𝗲 𝗗𝗶𝘀𝗮𝗽𝗽𝗲𝗮𝗿𝗲𝗱?

    If The Pre-Order Listing Disappears, Don't Worry This Is Due to Them Being Very Popular And Selling Out. You Will Still Be Receiving Your Product

Pre-Owned

Back-Order